Book and manage appointments

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Book an appointment

  1. Click an open slot on the Schedule, or start a New appointment.
  2. Choose the client, service, provider, and time. Only valid
    combinations are offered (the provider is available, a suitable room is free,
    and no closure blocks it).
  3. Save. The client receives a booking confirmation — see
    Appointment reminders and notifications.

Manage an appointment

Open any booked appointment from the schedule or the Appointments list.

  • Statuses move through confirmed → checked in → completed, or no-show / cancelled.
    Every change is recorded.
  • Reschedule is a cancel + rebook, so the original time is freed and the history is kept.

Who can do this

Booking and managing appointments requires an account admin. See
User roles and permissions.

Tips

  • One visit can hold several services (e.g. a massage then a sauna) in different rooms.
  • If no times appear, check the provider's availability,
    room assignments, and closures for that day.