Book and manage appointments
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Book an appointment
- Click an open slot on the Schedule, or start a New appointment.
- Choose the client, service, provider, and time. Only valid
combinations are offered (the provider is available, a suitable room is free,
and no closure blocks it). - Save. The client receives a booking confirmation — see
Appointment reminders and notifications.
Manage an appointment
Open any booked appointment from the schedule or the Appointments list.
- Statuses move through confirmed → checked in → completed, or no-show / cancelled.
Every change is recorded. - Reschedule is a cancel + rebook, so the original time is freed and the history is kept.
Who can do this
Booking and managing appointments requires an account admin. See
User roles and permissions.
Tips
- One visit can hold several services (e.g. a massage then a sauna) in different rooms.
- If no times appear, check the provider's availability,
room assignments, and closures for that day.