Terms Of Service

Last updated September 05, 2026

These Terms of Service ("Terms") are a contract between you and BodyWorkr, LLC ("BodyWorkr," "we," "us"), the company that provides the BodyWorkr practice-management software and the Bodyworkr.com website (together, the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms. If you are agreeing on behalf of a business, you represent that you are authorized to bind that business.

1. What BodyWorkr is

BodyWorkr is software that helps massage and bodywork practices run their business — scheduling and booking, client records, session notes, intake forms, memberships and packages, reminders, and payments. BodyWorkr is a software tool. It is not a healthcare provider, a payment processor of record for your client payments, a billing or collections agent, or a tax, legal, or accounting service, and nothing in the Service is professional advice.

2. Your account and your staff

You are responsible for your account, for the accuracy of the information you provide, and for everything that happens under it. You must keep your login credentials secure. Because a password by itself is not, in our view, adequate protection for the sensitive information in the Service, two-factor authentication is available on every account and we strongly encourage everyone — and especially practice owners — to enable it. You are responsible for the users you grant access to and the roles you assign them — owners, staff, and providers, and, where you enable it, client or portal access for the people your practice serves — for the permissions each role carries, and for their activity in the Service. Tell us promptly if you believe your account has been compromised.

3. Acceptable use

You agree not to:

  • use the Service in violation of any law or regulation;
  • upload or store data you do not have the right or consent to hold;
  • attempt to access another practice's data, defeat the Service's tenant isolation, or probe, scan, or breach its security;
  • interfere with, overload, or disrupt the Service;
  • scrape, crawl, spider, harvest, or use any bot, scraper, or other automated means to access, extract, index, or copy any part of the Service, the Bodyworkr.com website, or their content, except as we expressly permit in writing;
  • use the Service, the website, or any data, content, features, or output obtained from them to build, train, market, or operate a competing or substantially similar product or service, or to help anyone else do so;
  • benchmark, monitor, or copy the Service's features, design, availability, or performance for competitive purposes;
  • resell, sublicense, rent, or otherwise commercially exploit the Service or access to it; or
  • reverse engineer, decompile, or copy the Service except as the law expressly permits despite this restriction.

4. Your clients' data and your responsibilities

The Service lets you collect and store information about the people your practice serves, including contact details and health-related information such as intake responses, medications, contraindications, and session notes. You are responsible for this information and how it is used. You are responsible for obtaining the consents your clients are entitled to, for providing your clients any notices required of you, and for meeting the legal and professional obligations that apply to your practice, including any health-privacy, records-retention, and consent laws that apply to you.

The Service can send appointment and practice communications to your clients on your behalf — such as confirmations, reminders, and cancellations — and BodyWorkr may deliver these through more than one channel over time, including email, text message (SMS), and, in the future, push or other messaging. You are responsible for obtaining any consent required to contact your clients through these channels (including consent for automated or text-message communications), for the content of communications sent on your behalf, and for honoring your clients' opt-outs. Standard message and data rates may apply to recipients.

BodyWorkr handles your clients' information on your behalf and under your direction, as described in our Privacy Policy. BodyWorkr does not hold itself out as a HIPAA "business associate" and does not enter into Business Associate Agreements as part of the standard Service. Do not rely on BodyWorkr as a HIPAA business associate unless we have signed a separate written agreement with you that says so.

5. Payments

Your subscription to BodyWorkr is billed through our payment processor, Stripe. You authorize us to charge your chosen payment method for the plan you select, on a recurring basis until you cancel. Fees are stated at sign-up and may change with reasonable notice; you are responsible for any applicable taxes. Except where required by law or expressly stated, fees are non-refundable.

Payments you take from your own clients are handled through your own connected payment provider, such as Square. When you connect Square, money settles to you and your relationship is governed by that provider's terms — BodyWorkr is not the merchant of record and is not a party to those transactions. You are responsible for your provider account and its fees. Only identity information (such as a client's name, email, phone, and address) is shared with a connected payment provider to enable checkout; session notes and clinical information are not sent to your payment provider.

6. Importing your data

The Service can import data you export from other systems, such as MassageBook. You represent that you have the right to import that data. Imports are provided on a best-effort basis; please review the results for accuracy before relying on them.

7. Ownership

BodyWorkr and its software are owned by us and our licensors. You keep all rights to the data you and your clients put into the Service ("Your Data"). You grant us the limited rights needed to host, process, back up, and display Your Data so we can operate the Service for you, and to improve and secure the Service.

8. Termination and your data

You may cancel at any time from your account settings. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Service in a way that creates risk or legal exposure. When your account ends, you may request an export of Your Data within a reasonable window, after which we may delete it in the ordinary course, subject to the retention described in our Privacy Policy and any legal requirements.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent the law allows. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet every requirement of your practice. The Service does not replace your own professional judgment or your own recordkeeping obligations.

10. Limitation of liability

To the fullest extent permitted by law, BodyWorkr will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

11. Indemnification

You agree to defend and indemnify BodyWorkr against claims and costs arising from Your Data, from your clients, from your use of the Service, or from your failure to meet the legal or professional obligations that apply to your practice.

12. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. You agree that disputes will be resolved in the state or federal courts located in Wyoming, unless applicable law requires otherwise.

13. Changes to these Terms

We may update these Terms from time to time. When we make a material change, we will update the "Last updated" date above and, where appropriate, ask you to review and accept the new version before you continue using the Service. Your continued use after an update means you accept the updated Terms.

14. Contact

Questions about these Terms? Email us at hello@Bodyworkr.com.