Delete and restore a client
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Deleting is safe
Deleting a client from Contacts is a soft-delete: the record is hidden from
your day-to-day lists but nothing is lost, so future clinical and appointment history
stays intact.
Restore a client
- Owners and admins can turn on the filter to view deleted clients.
- Open the deleted client — their page is read-only with a Restore button.
- Restore brings them (and their history) back.
Who can do this
Only an account owner or admin can delete a client, and only they can view or restore
deleted clients. See User roles and permissions.
Tips
- Because deletes are reversible, there's no need to keep stale duplicates around — delete
freely and restore if you need them again.